Pure Blue Global Networks have adopted the SupportDeskService.com from cloud providers entrustIT.
Established in 2000, PureBlue is a privately-held company based in Staplehurst, Kent with data centres in Kent, London and Manchester. Although IP networking is their core activity, PureBlue retain a core of general IT support clients because of their high level of customer service.
The PureBlue management team were concerned about how best to maintain & enhance that customer service during periods of peak demand without continual expansion of their own support function to uneconomic levels.
After a lengthy investigation and selection process, PureBlue opted to bolster their own capability with additional resources from www.supportdesktservice.com. The result? A seamless experience for the PureBlue customers with improved resourcing.
Thornton Communications from Romsey, Hampshire have selected the entrust IT Support Desk Service to provide additional IT support services to their technical team.
Thorntons adopt SupportDeskService
Acting as a first line IT support service, Thorntons customers can call a dedicated IT support desk telephone number and log issues that are then resolved by the IT Support Desk Service team.
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IT Support Desk service from www.supportdeskservice.com
Welcome to www.supportdeskservice.com.
We are an IT Support Desk service dedicated to IT professionals and larger corporates, intended to augment or replace your IT support desk function.
Pay-as-you-consume IT support from a team of qualified professionals with on premise IT support available as an add-on.